Job Opportunities

Sales Generation and Customer Service Supervisor | Facilities and Maintenance Coordinator | Senior Horticultural Garden Supervisor | Seasonal Shipper/Stocker - Both Part-Time & Full-Time | Nursery Purchasing/Scheduling Crop Specialist | Looking for something else? Excited about what we do? Become a volunteer!

Sales Generation and Customer Service Supervisor

Seeking sales generation and customer service supervisor for a permanent benefitted full-time position. 

We are Plant Delights Nursery/Juniper Level Botanic Garden, a perennial plant nursery established in Raleigh in 1986, offering unique, rare, well grown, and properly named perennials to passionate gardeners around the world. Despite being best known as a nursery, we actually exist for our work as a private 28-acre botanical garden and plant research facility focusing on ex-situ plant conservation, plant exploration, breeding, and making plants available via propagation. We are a family-owned company with a mission to support research, education and the exploration of plants through the sales of unique perennial plants. 

Our nursery and garden provide an opportunity to work indoors and outdoors year-round, so we have a casual dress code, a diverse staff, and a friendly working environment.

Job Description

This position incorporates expertise in generating additional sales as well as overseeing the functions of the customer service department both in the call center and with on-site sales.  Ensuring excellent customer service experiences while working to enhance our marketing efforts with a clear focus on increasing sales, using tools such as lead generation, upselling and customer insights to increase sales.

This position is fast paced so you must be able to maintain a high degree of accuracy along with a positive attitude in working with customers, staff, and marketing. 

As we are a small company, we ask that everyone be open to assisting other roles and/or departments should the need arise. Occasionally work on weekends for Tours, Open Houses or Education Center classes may be required.

Duties may include but are not limited to:

  • Answering telephones
  • Processing orders
  • Addressing customer needs
  • Customer email correspondence
  • Assisting on-site customers
  • Communicating data integrity issues
  • Additional data entry and tasks as required
  • Coordinating order fulfilment process

Benefits:

  • Health, Dental, Vision, and Life Insurance options
  • Simple IRA with company matching funds up to 3%
  • Paid public holidays
  • PTO and Vacation days

Qualifications

Our ideal candidate will possess the following:

  • Knowledge on obtaining leads for attracting new online customers
  • Knowledge on increasing sales with existing customers
  • Knowledge on reengaging previous customers
  • Excellent problem-solving skills
  • Excellent written and verbal communication skills
  • Exceptional time management skills and a strong work ethic
  • Ability to oversee employee’s performance
  • Technology skills:
    • Familiar with Office 365 -- Word, Excel, Outlook, web-based ordering platforms, Google Docs
    • Familiar with all the shipping and mailing software we utilize
    • Familiar with international agricultural resources and required documentation.

Preferred Qualification: Bachelor’s degree or 2 years of experience.

Employee Classification: Salary Permanent Full Time
Compensation: $36,000 - $40,000 annually based upon experience
Standard Business Hours: Monday - Friday 8 am - 5 pm + eight open nursery and garden sales weekends each year

Send a resume with a detailed description of work history along with 3 professional references. jobs@plantdelights.com


Facilities and Maintenance Coordinator

We are seeking a full-time Maintenance/Facilities Coordinator for our Garner area plant nursery.

We are Plant Delights Nursery/Juniper Level Botanic Garden, a perennial plant nursery established in Raleigh in 1986, offering unique, rare, well grown, and properly named perennials to passionate gardeners around the world. Despite being best known as a nursery, we actually exist for our work as a private 28-acre botanical garden and plant research facility focusing on ex-situ plant conservation, plant exploration, breeding, and making plants available through propagation. We are a family-owned company with a mission to support research, education, and the exploration of plants through the sales of unique perennial plants.

Our nursery and garden provide an opportunity to work indoors and outdoors year-round, so we have a casual dress code, a diverse staff, and a friendly working environment.

Job Description

Key Responsibilities:

  • Diagnose problems and troubleshoot:
    • Vehicles and equipment
    • Buildings, fences and miscellaneous structures
    • Electrical systems
    • Plumbing and irrigation
    • Greenhouses
  • Perform both scheduled and unscheduled repairs and maintenance for:
    • Vehicles and equipment
    • Buildings, fences and miscellaneous structures
    • Electrical systems
    • Plumbing and irrigation
    • Greenhouses
  • Installation of
    • Buildings, fences and miscellaneous structures
    • Electrical systems
    • Plumbing and irrigation
  • Create and execute purchase orders.
  • Read and interpret equipment manuals and work orders for necessary maintenance.
  • Contribute and implement new ideas to improve operational processes.

Standard Business Hours: Monday – Friday 8 am - 5 pm plus eight open nursery and garden sales weekends each year

Qualifications

Key Characteristics/Skills desired:

  • Ability to lift 50 pounds multiple times per day.
  • Ability to withstand extreme weather conditions, including heat, rain, and cold.
  • Ability to operate or learn to operate heavy machinery.
  • Comfortable working from ladders, or scaffolds.
  • Willingness to work weekends, off-shifts, and overtime as required.
  • Strong teamwork skills.

Requirements:

  • High school diploma or equivalent
  • 2-5 years of experience in maintenance
  • A valid drivers license

Employee Classification: Hourly Permanent Full Time
Compensation: starting at $20.00 to $22.00 per hour, depending on experience
Standard Business Hours: Monday - Friday 8 am - 5 pm + eight open nursery and garden sales weekends each year

Send your resume and professional references jobs@plantdelights.com


Senior Horticultural Garden Supervisor

We are Plant Delights Nursery/Juniper Level Botanic Garden, a perennial plant nursery established in Raleigh in 1986, offering unique, rare, well grown, and properly named perennials to passionate gardeners around the world. Despite being best known as a nursery, we actually exist for our work as a private 28-acre botanical garden and plant research facility focusing on ex-situ plant conservation, plant exploration, breeding, and making plants available via propagation. We are a family-owned company with a mission to support research, education and the exploration of plants through the sales of unique perennial plants.


Our nursery and garden provide an opportunity to work indoors and outdoors year-round, so we have a casual dress code, a diverse staff, and a friendly working environment.


We have an open position at JLBG for a Plantsperson/Horticultural Supervisor as part of a fast-paced botanic garden team. We are looking for a responsible, curious, flexible person with a keen passion for plant knowledge to join our team. Preferred candidate should dream in Latin plant names.

Job Description

Work with Garden Manager to: supervise team of gardeners, interns, and volunteers; develop strategies and increase work efficiency; accomplish garden maintenance and curatorial projects at Juniper Level Botanic Garden.

Job Responsibilities:

  • Train and lead Garden crews of part-time staff, volunteers and interns to perform garden tasks (planting, raking, mulching, weeding, watering, fertilizing, lawn maintenance, plant removal and other duties as assigned)
  • Provide feedback to Garden Manager about garden needs and work progress
  • Continually scout for problem areas in the gardens regarding weeds, dieback, pest pressure, pruning, stressed/declining plants, and irrigation needs
  • Work with Garden Manager in planting, transplanting and watering to establish plants in the Garden
  • Maintain good visitation conditions (clear/safe pathways and garden aesthetics)
  • Issue tools to garden staff and ensure their return to storage at day's end
  • Take inventory of tools and supplies (garden tools, mulch, amendments...etc.) and work with Garden Manager to order as needed
  • Comprehend present and future needs to plan for efficiency in ordering of materials and assigning tasks
  • Apply chemical/biological controls as prescribed by the Garden Plant Health Specialist in the display garden
  • Turf Maintenance
    • Work with Garden Manager to apply appropriate fertilizers, pesticides and other chemicals as needed
    • Monitor turf for pest/disease pressure
    • Monitor turf for overly dry/wet areas and work with Garden Manager to make corrections as needed
    • May assist in installation, repair and maintenance of irrigation systems
    • Work with Garden Manager to coordinate application of new grass seed each year
    • Coordinate annual turf maintenance with Garden Manager
  • Work with Garden Team during seasonal Open Gardens Days (8 weekends per year)
  • Other duties, as assigned

Benefits:

  • Health, Dental and Vision Insurance
  • Life Insurance
  • Company-Matching Simple IRA
  • Paid Public Holidays
  • PTO and Vacation days

 

Qualifications

Formal education in a plant science/horticulture-related field and/or extensive past experience in horticulture is highly preferred. Applicants with the following qualifications will be strongly considered:

  • Valid NC Pesticide Applicators License (or ability to obtain one)
  • Supervisory experience
  • Experience with Microsoft Office Suite
  • Strong communication skills
  • Self-motivated

Standard Business Hours: Monday - Friday 8 am - 5 pm, some Saturday mornings to oversee Volunteer crew, and eight Open Nursery and Garden sales weekends each year.

Employee Classification: Salary Permanent Full Time
Compensation: Begins at $38,000 - $44,000 per year
Standard Business Hours: Monday - Friday 8 am - 5 pm + eight open nursery and garden sales weekends each year

Send cover letter and resume with a detailed description of work history along with 3 professional references to JOBS@plantdelights.com JOBS@plantdelights.com


Seasonal Shipper/Stocker - Both Part-Time & Full-Time

Plant Delights Nursery, Inc. at Juniper Level Botanic Garden has open positions for seasonal employees to work in our Shipping Department in a high energy, fast paced, team environment.  We are a family-owned company with a mission to support research, education, and the exploration of plants through the sales of unique perennial plants. 

We are Plant Delights Nursery/Juniper Level Botanic Garden, a perennial plant nursery established in Raleigh in 1986, offering unique, rare, well grown, and properly named perennials to passionate gardeners around the world. We have one of the most extensive perennial trialing programs in the country. Our concern goes far beyond selling plants! Despite being best known as a nursery, we actually exist for our work as a private 28-acre botanical garden and plant research facility focusing on ex-situ plant conservation, plant exploration, breeding, and propagation. We are a family-owned company with a mission to support research, education, and the exploration of plants through the sales of unique perennial plants. 

Our nursery and garden provide an opportunity to work indoors and outdoors year-round, so we have a casual dress code, a diverse staff, and a friendly working environment.

Seasonal positions are short-term positions that last anywhere from few weeks to nine months.

Job Description

Duties may include but are not limited to:

  • Stocking, pulling, and packing plant orders
  • Care and upkeep of containerized perennial plants
  • Retail sales and customer service
  • Must be open to assist other departments should the need arise.
  • Occasional weekend work required may include assisting with; Tours, Open Houses or Education Center classes.

 

Qualifications

Qualifications:

  • Enjoy physical and often dirty work in all types of weather
  • Enjoy working with an energetic, flexible, and outgoing team
  • Must be able to walk on uneven surfaces, bend, kneel and often carry heavy items
  • Must be able to stand for long periods of time
  • Work various hours of 25 - 40 hours per week based on the business needs
  • Flexibility to work some weekends, as needed, is a plus
  • Plant knowledge is helpful, but not required
  • Ability to pay acute attention to detail
  • Punctual and have a great work ethic

 

Employee Classification: Hourly Seasonal Full Time
Compensation: $13.00 Hourly
Standard Business Hours: Monday - Friday 8 am - 5 pm + eight open nursery and garden sales weekends each year

Please send resume with a detailed description of work history and 3 professional references to Jobs@PlantDelights.com


Nursery Purchasing/Scheduling Crop Specialist

We are Plant Delights Nursery/Juniper Level Botanic Garden, a perennial plant nursery established in Raleigh in 1986, offering unique, rare, well grown and properly named perennials to passionate gardeners around the world. We are a family-owned company with a mission to support research, education and the exploration of plants through the sales of unique perennial plants. 

This position handles all plant ordering, receiving, and crop production scheduling. 60-70% of the work is indoor, but candidates must have a tolerance for a wide range of weather conditions. A degree in botany/horticulture or a related field preferred. Previous experience in nursery purchasing or inventory management is also preferred.

Benefits:

  • Health, Dental, Vision, and Life Insurance options
  • Simple IRA with company matching funds up to 3%
  • Paid public holidays
  • PTO and Vacation days

Job Description

The ideal candidate must have the abilities to perform the following duties:

Crop Production and Scheduling

  • Monitor MoreSense current year sales reports (catalog + on-line (olc) codes) weekly to determine plant both immediate and future production needs.
  • Monitor future year catalog coding reports monthly in MoreSense and schedule purchases and on-site production needs appropriately.
  • Create nursery worklist by adding quantities and dates needed to MoreSense based on above sales and catalog coding reports
  • Go over nursery worklist daily in MoreSense to assure that all to do items have been checked for accuracy.
  • Monitor nursery worklist to ensure that target production dates in MoreSense are being met. If not, notify the Nursery Manager immediately. This also requires regular communication with Nursery Grower and Nursery Production Supervisor when information is not in MoreSense
  • Ensure that plants are produced in the proper and most economical method per MoreSense
  • Send dig list to Garden Curator, Field Production Supervisor, and Garden Manager at least 2 weeks prior to month needed for in house production digs for nursery propagation.
  • Visually check crops before adding to nursery worklist. Check with production supervisor regarding timing if needed.
  • Schedule check items reports in MoreSense to monitor crop status as needed.
  • Run check items report weekly.
  • Monthly seed refrigerator inventory and ghse 1 seed pot inventory check to ensure appropriate quantities are available for production needs.

Plant Ordering

  • Source and order plants via purchase orders for needed quantities, from proper vendors and during needed time windows according to MoreSense database.
  • Create purchase orders for all plants/seed ordered.
  • Follow through with incoming plants/seed (ship dates, quantities and sizes, pricing) and confirmations
  • Monitor crop costs/size availability changes, and notify nursery manager of any significant vendor increases
  • Supply all needed permits for foreign orders (Small Seed Permit, Plant Import Permit, CITES permit, Restricted Plant Permit)
  • Ensure that all import permits are renewed on-time.
  • Coordinate with inventory control  specialist as needed to ensure accuracy before ordering plants.

Plant Receiving

  • Receive incoming orders and distribute plants to proper nursery location.
  • Notify Grower & IPM specialist (or nursery manager) as soon as new plants arrive and are staged, so they can be checked for quality, moisture, trueness to type, and for pests.
  • Monitor purchase orders weekly to ensure on-time deliveries. Notify nursery manager of any availability changes.
  • Coordinate with Accounting department when plants are received/approved and are ready for payment by promptly submitting all receiving paperwork.
  • Assure cost data (plant cost, shipping cost, production cost) for each plant ordered is promptly entered in MoreSense database.
  • Update POs based on vendor availability feedback.
  • Run outstanding PO report weekly to ensure no overdue shipments and close and/or cancel POs asap.
  • Coordinate and follow-up on vendor claims as needed (for damaged, diseased, or viral plants and incorrect quantities or plants) Supply photographs and coordinate with Nursery Manager to receive credit or replacements.

Qualifications

This is a detail-oriented position that requires:

  • ability to work well with others
  • good communication with staff and vendors
  • good organizational and task prioritization skills
  • good record keeping and problem-solving skills
  • good knowledge of botanical taxonomy
  • a solid understanding of containerized plant culture.

A degree in botany/horticulture or a related field preferred. Previous experience in nursery purchasing or inventory management is also preferred.

Employee Classification: Hourly Permanent Full Time
Compensation: $17-$19/hour, paid biweekly
Standard Business Hours: Monday - Friday 8 am - 5 pm + eight open nursery and garden sales weekends each year

Send cover letter & resume with a detailed description of work history along with 3 professional references jobs@plantdelights.com


Looking for something else? Excited about what we do? Become a volunteer!

Learn more about our volunteer program.

Employee Classification: Volunteer Part Time
Compensation: Exercise, fresh air, and the occasional free plant
Standard Business Hours: Monday - Friday 8 am - 5 pm + eight open nursery and garden sales weekends each year

Email for more information: volunteer@jlbg.org